JOB TITLE: Sales Administrator (Trainee)
SALARY: £21,000 PA
HOURS: 9.00am-6.00pm Monday-Friday
BENEFITS: 25 days holiday plus Bank Holidays, up to 10% Annual Bonus, Group life assurance, Discounted RAC Breakdown Cover, Wellbeing Service.
THE COMPANY: Friendly, down to earth, supportive and progressive telecommunications company who really value their employees and provide fantastic training.
THE ROLE: You will be helping to scale the business and support the growth of the company's customer base. We are looking for an enthusiastic person to join the sales team and offer fantastic customer service combined with accurate data entry and administration.
- To manage customer journey from order placement to installation
- Responsible for onboarding customers generated via the promotional team
- Keep abreast of developments within the company and be able to communicate clearly and confidentially
- Maintaining and updating sales and customer records on systems
- Checking accuracy in orders and accounts
- Objection handling to retain customers in sales process
- Submitting wayleave requests
- Escalating internal discrepancies on the order management systems, following up for feedback and reporting back to the relevant sales executive
- Supporting the sales department with other administrative tasks
- The ability to work on your own and within a team
- The ability to learn quickly and adapt to change well
- Proficient in MS Software suit
- Excellent communication skills (verbal and written)
- Have a solution and problem-solving mentality to inspire others
- Good keyboard skills and accurate data entry
- Ideally 1+ years' experience in an admin role but not essential if customer service experience
NEXT STEPS If you are interested in this position and would like to find out more, please apply online, send a copy of your CV to or contact Vicky on .
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