Apply for this job now

Installations Administrator

Job Type
12 Sep 2022
Howdens Joinery is the UKs No 1 supplier of Kitchen and Joinery to the Trade only with 740 depots. Our unbeatable service and product have led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen in 2015 for our quality and excellence. At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network and the development of our people. We are now looking for: Installations Administrator to join the Solid Surface team. Based in the South East London Area you will be reporting to the Solid Surface Manager and be part of a wider team, where you will co-ordinate our installations on several sites. You will be responsible for the coordination of installation schedules, ensuring that all paperwork is accurate, and installations are completed on time. This would be an ideal opportunity for someone who is an experienced administrator looking for a new challenge. Flexible working arrangements will also be considered. The Role • Coordinate and track the installations schedule, liaising with both Depots and Fitters to ensure enough time and resource is allocated for fits to be completed on time and to the Howdens standard. • Obtain and log customer feedback once the installation is complete. Once this information is recorded, use it to measure customer relationships or escalate any issues. • You will manage and record all necessary paperwork and plans for the installations that you are coordinating. Ensure that all records are up to date and correctly filed. • Monitor progress and performance of compliance, cost control, key performance indicators and any customer complaints or concerns. • Build long lasting relationships internally and externally. The Person • Excellent communication skills both written and oral • Have an extremely high level of accuracy and attention to detail • Excellent planning and organising skills • Keeps the customer at the heart of all decisions • Experience working in a fast-paced environment that can be high pressure during certain times in the month/year • Proven experience working within the trade, merchant or construction industry is desirable but not essential • Ability to multi-task and work to deadlines • Team player In return for your hard work and commitment you will be rewarded with some great benefits, which include: • Competitive salary • Matched contribution pension scheme • Team incentives and outings • 24 days holiday, rising to 26 days after 5 years • Staff discount on Howdens products • Share awards and prize draws
Apply for this job now


  • Job Reference: 710447486-2
  • Date Posted: 12 September 2022
  • Recruiter: Howdens Joinery
    Howdens Joinery
  • Location: London
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent