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Helpdesk Customer Service Assistant

Location
Shepton Mallet, Somerset
Salary
£22,000 to £25,000
Job Type
Permanent
Posted
12 Sep 2022
Our client is growing and they need Customer Service professionals to help them on their help desk to take customer support calls. They'll train you on the products and the types of calls you may receive, so this is a great opportunity to join them now in these exciting times. This is based just outside of Shepton Mallet. The role is temporary leading to permanent. You'll support our customers by answering questions and administering remote support. You will also work closely with their team of highly skilled engineers to carry out the following: Support a portfolio of customers Log and update calls/information within the in house system Keep customers updated on the progress of orders, questions and faultsWe would like you to have experience of dealing with customers and resolving their enquiries, good computer skills and be able to communicate with other teams to keep them updated
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Details

  • Job Reference: 710444273-2
  • Date Posted: 12 September 2022
  • Recruiter: Meridian Business Support
    Meridian Business Support
  • Location: Shepton Mallet, Somerset
  • Salary: £22,000 to £25,000
  • Bonus/Benefits: 21 Days holiday, training, career de
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent