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French Customer Service Representative - Preston £19.5-£21k

Location
Preston, Lancashire
Salary
£19,500 to £21,000
Job Type
Permanent
Posted
12 Sep 2022
French Customer Service Representative Location: Preston, 100% office based Permanent £19,500 per annum with progression to £21k ( + monthly Bonus Opportunities) Client Profile: Origin Multilingual is proud to announce, we are searching for a French Speaking Customer Service to join an industry leader in Telecoms sector. This opportunity is offered on a full time and permanent basis Monday to Friday (no weekend work). Key Purpose The French speaking representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge. Key Responsibilities: Answering calls from existing and new clients Proactively dealing with all queries relating to the business Following up clients to take payments/settle accounts Managing email queries A professional approach with the ability to build rapport with each customer Demonstration extensive knowledge on all our product ranges Facilitating calls from B2B and B2CPersonal Specification The successful candidate for the French speaking customer service representative position, will have the following competences: Customer service experience desirable but not essential Self-motivated, with a 'can do' attitude Attention to detail with high level of communication skills is essential French fluent to business level Good negotiation skills Computer literacy A passion to deliver the highest quality for our clients customersShift Patters: Shift Patterns (37.5 Hours per week) Monday - Friday 12:30pm - 8:30pm & 2:30pm - 10:30pm o Shift Premium: Hourly rate + 10% extra between 5:30pm - 8:00pm o Shift Premium: Hourly rate + 20% extra between 8:00pm - 10:30pm If this sounds like the role for you then contact Origin Multilingual today to begin your application or click apply below
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Details

  • Job Reference: 710443329-2
  • Date Posted: 12 September 2022
  • Recruiter: Origin Multilingual
    Origin Multilingual
  • Location: Preston, Lancashire
  • Salary: £19,500 to £21,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent