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Customer Support Advisor

Rugby, Warwickshire
£20,000 to £23,000
Job Type
1 Sep 2022

Job Title: Customer Support Advisor

Job reference: 49965

Job description: We are recruiting for a permanent Customer Support Advisor within the Warwickshire area for a well-established organisation. This is an excellent opportunity to expand on your customer service skills helping to reduce complaints and manage aftersales queries.

This role will involve:

  • Managing queries from start to resolution
  • Taking customer orders via telephone and email
  • Checking order progress on a weekly basis as well as liaising with the Purchasing Team regarding out of stock products
  • Being an effective communicator between customers, offering a solution for all their needs
  • Data entry - inputting customer orders
  • High volume call entries

The ideal candidate will:

  • Possesses previous customer service/telesales experience
  • Have excellent communication skills
  • Have good organisational skills

Salary: Up to £21,800 with annual bonuses between 5 and 10%

Contact details:

To discuss this role in more detail please apply with your CV or call Danielle Easton on .

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

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  • Job Reference: 699496457-2
  • Date Posted: 1 September 2022
  • Recruiter: Venn Group
    Venn Group
  • Location: Rugby, Warwickshire
  • Salary: £20,000 to £23,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent