Job Title: Customer Support Advisor
Job reference: 49965
Job description: We are recruiting for a permanent Customer Support Advisor within the Warwickshire area for a well-established organisation. This is an excellent opportunity to expand on your customer service skills helping to reduce complaints and manage aftersales queries.
This role will involve:
- Managing queries from start to resolution
- Taking customer orders via telephone and email
- Checking order progress on a weekly basis as well as liaising with the Purchasing Team regarding out of stock products
- Being an effective communicator between customers, offering a solution for all their needs
- Data entry - inputting customer orders
- High volume call entries
The ideal candidate will:
- Possesses previous customer service/telesales experience
- Have excellent communication skills
- Have good organisational skills
Salary: Up to £21,800 with annual bonuses between 5 and 10%
To discuss this role in more detail please apply with your CV or call Danielle Easton on .
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.