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Customer Service Coordinator - Colchester, Temp-Perm

Location
Colchester, Essex
Salary
£9.50 to £10.20 Per Hour
Job Type
Permanent
Posted
12 Sep 2022
Customer Service Coordinator - Colchester, Temp-Perm My client based in Colchester are seeking a Customer Service Coordinator to join the team on a Temporary-Permanent basis. Duties will include: Dealing effectively with first point of contact and non-clinical queries and providing routine information over the telephone or via email Acting as the first point of contact with the organisation for patients, GP's and other members of the public Providing various administrative support and assistance to the team Handling patient queries, basic triaging of patient needs (non-clinical), accessing and checking patient and updating service records Updating and maintaining of databases and use of IT systems, including SystmOne Professional and polite communication with patients and relatives Covering the Reception area on a rota as and when requestedCandidate requirements: Previous experience working within an Administrative or Data entry role Customer Service experience (office based) would be an advantage 5 GCSE's at C Grade and above Good use of IT Packages from basic-intermediate levelSalary is £9.50-£10.20 per hour dependent on experience - Once permanent there are pay enhancements Friendly and supportive team environment Free parking Temp-Perm role Working pattern: 7 days per week on a 37.5 hour basis, allocated days off are rostered over a 4 week period Hours from 8am-11pm - working a 7.5 hour day Shortlisting immediately Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role
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Details

  • Job Reference: 710443690-2
  • Date Posted: 12 September 2022
  • Recruiter: Huntress
    Huntress
  • Location: Colchester, Essex
  • Salary: £9.50 to £10.20 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent