Are you looking for the next opportunity that will only build your strength in Customer Service? Are you bilingual? Do you enjoy being on the phone? Then we are looking for you! Cornerstone has partnered with a major beauty brand, to find top notch Customer Service Call Center reps.
Title : Customer Service Rep
Location : Addison, TX
Shift : Mon Fri 9am-6pm
Job Description :
The customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers (preferred, but not required).
Makes the initial contact with a client and explains the services available.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Makes the initial contact with a client and explains the service available.
Processes customer orders and payments.
Maintains customer database: updates data and makes necessary changes.
Encourages customers to purchase additional products.
Determines/understands customers needs with strong objection/response handling.
Manages customer queries/complaints.
Previous Customer Service or upselling experience
Call Center Experience is highly preferred
Must have clear communication skills, and computer skills
Application Process Includes: