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Customer Service Advisor

Location
Bromley, Kent
Salary
£22,000 to £23,000
Job Type
Permanent
Posted
12 Sep 2022
This is an exciting opportunity for a positive and passionate individual looking for a customer service role with a financial services organisation. Full training on product but you will need a good telephone manner and enjoy speaking to customers on the phone. You will be working in a customer service team that value their clients highly. Full time role, hours are 8:30am to 5pm with 45 mins for lunch and every other Friday off! 23 days holiday plus Bank Holidays. Office based role Career opportunities Customer Service Advisor responsibilities will include: First point of contact, taking a large volume of calls (40 to 70 per day) from customers Liaising with clients, financial advisers and third parties to process and administer instructions and enquiries Responding to requests for information in a professional manner via letter and email Providing administrative support for customers and field force Working as part of a team Customer Service Advisor skills and experience required: Previous experience within a customer service environment either in an office or retail/hospitality setting Excellent telephone manner Strong written and oral communication skills Good organisation skills and ability to prioritise to meet business deadlines Good computer skills Strong attention to detail Full training provided, you just need to like speaking to customers on the phone
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Details

  • Job Reference: 710445972-2
  • Date Posted: 12 September 2022
  • Recruiter: Julie Rose Recruitment
    Julie Rose Recruitment
  • Location: Bromley, Kent
  • Salary: £22,000 to £23,000
  • Bonus/Benefits: Bonus
  • Sector: Accounting
  • Job Type: Permanent