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Business Analyst-OSS

Newbury, Berkshire
Job Type
12 Sep 2022
Our Offer Capgemini Engineering is looking for OSS Business Analyst to join team working on cutting-edge technologies. Job Skills Good understanding of one or more OSS domains - Service fulfilment and Service assurance domains, namely Fault and Trouble Management, Service Orchestration, Service Provisioning, Order Management, Inventory and Resource Management, Network Performance Management, Geographic Information Systems based Assurance systems and reporting areas Good understanding of Telecom Networks and specially 4G, 5G NSA/SA, NBIoT networks . Experience with OSS solutions and processes and experience of working with Global Service Provider(s) and Telecom ISVs. Strong experience in Telecommunications Business Process Frameworks like eTOM and IT Service Management Frameworks Experience in business analysis, business process modelling, information models development, use cases etc. Expertise on standard tools for requirements & designing Strong analytical thinker Ability to work on multiple projects concurrently Strong stakeholder management Strong verbal and written communication skills Mandatory experience & skills - Requirements definition and management, Business process and data modelling, Demand management, Business situation analysis. Roles & Responsibilities Develop clear, complete and consistent requirements specifications to support implementation and transition to new ways of working Engage with stakeholders and relevant subject matter experts to identify, collate and understand the detailed business requirements behind an identified business problem or opportunity Attend and lead workshop sessions and agree functionality and specifications Assist and support OSS Solution Architect or OSS Domain / Cross-Domain Architect(s) and able to handle customer facing tasks and responsibilities Analyse and document current processes, workflows and information exchanges to identify opportunities to improve efficiency and/or effectiveness of service Analyse and interpret the impact of new requirements on business operations and design & document the new business processes needed Contribute to the development of business change plans Contribute to the production of high-level project plans and identify, assess and escalate project risks and issues as appropriate Create and maintain the repository of functional documentation related to key processes and the services they enable Investigates operational requirements, problems and opportunities, working with Service/Capability Owners to seek effective business solutions Assists stakeholders, SPMs and teams in the prioritization of epics, including enabler features (non-functional change) to ensure they add business value Contributes to the delivery teams backlog and the breaking down of epics into stories Develops detailed acceptance criteria for Epics with the stakeholders that are allocated to the Delivery Teams Involved in scaled agile activities including program increment planning, daily stand ups, retrospectives etc Clarifies and defines requirements in the Solutioning process Collaborates regularly with team members, users and customers. Engages to ensure that user needs are being met throughout Diversity & Inclusion Capgemini Engineering recognises the benefit that having a diverse workforce brings to our projects. We value applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. In order to support diversity in our hiring process, your application will be anonymised when shared with hiring managers to be reviewed against the position. Benefits As a permanent employee of Capgemini Engineering you will have access to a range of benefits alongside your salary including an annual bonus scheme where you could share in the company s success. You will get 25 days paid holiday outside of the bank holidays, a pension scheme with employer contributions, options for private medical cover as well as life assurance and enhanced maternity/paternity pay. For some employees you will also be eligible to take part in our impressive employee referral scheme (£2,500 per employee referred). About Us Capgemini Engineering combines, under one brand, a unique set of strengths from across the Capgemini Group: the world leading engineering and R&D services of Altran acquired by Capgemini in 2020 - and Capgemini's digital manufacturing expertise. With broad industry knowledge and cutting-edge technologies in digital and software, Capgemini Engineering supports the convergence of the physical and digital worlds. Combined with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 52,000 engineer and scientist team members in over 30 countries across sectors including aeronautics, automotive, railways, communications, energy, life sciences, semiconductors, software & internet, space & defence, and consumer products. Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion
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  • Job Reference: 710450450-2
  • Date Posted: 12 September 2022
  • Recruiter: Capgemini Engineering
    Capgemini Engineering
  • Location: Newbury, Berkshire
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent